Last updated: January 2026
At Zevel.pk, we aim to provide a smooth and reliable delivery experience for all our customers across Pakistan. This Shipping Policy explains how orders are processed, shipped, and delivered.
By placing an order on Zevel.pk, you agree to the terms outlined in this policy.
Order Processing
All orders placed on Zevel.pk are processed within 1–2 business days after confirmation.
Once your order is processed, you will receive a confirmation message or email with your order details.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Areas
We currently offer nationwide delivery across Pakistan, including:
- Major cities
- Smaller towns
- Remote areas (subject to courier availability)
Delivery times may vary depending on your location.
Estimated Delivery Time
Our standard delivery time is:
- 2–5 business days for major cities
- 3–7 business days for other areas
Please note that delivery times are estimates and may vary due to:
- Weather conditions
- Courier delays
- Public holidays
- Unforeseen circumstances
Shipping Charges
Shipping charges are calculated at checkout and may vary depending on:
- Your delivery location
- Order size and weight
- Promotional offers (free shipping campaigns)
Any applicable shipping charges will be clearly displayed before you complete your order.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan for eligible orders.
Please ensure that you have the exact amount ready at the time of delivery, as our courier partners may not always carry change.
Order Tracking
Once your order has been shipped, you may receive a tracking number to monitor your shipment status.
You can use this tracking number on the courier’s website to check delivery progress.
Failed or Delayed Deliveries
In case of failed delivery due to:
- Incorrect address
- Unreachable phone number
- Customer unavailability
The courier may attempt redelivery or return the package to us.
Zevel.pk is not responsible for delays caused by incorrect customer information.
Damaged Packages
If your package arrives damaged:
- Please do not accept the parcel
- Take clear photos or video of the package
- Contact us immediately at info@zevel.pk
We will arrange a replacement or refund as per our Refund & Returns Policy.
International Shipping
Currently, Zevel.pk does not offer international shipping.
We only ship within Pakistan.
Changes to Shipping Policy
Zevel.pk reserves the right to update or modify this Shipping Policy at any time without prior notice.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: info@zevel.pk
Phone: +92 371 416 6370
Website: https://zevel.pk
Our support team is always happy to assist you.
Our Promise
At Zevel, we believe luxury should come with reliability. That’s why we partner with trusted courier services and ensure every order is carefully packed and delivered with care.
Your satisfaction is our commitment.